Customer Satisfaction

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* Required information.
Name
Company
Email *
Phone
Project Name
Date Installed
Product
Installation Company
How did you learn of the product?
Recommended
Exhibition
Advert
Press Release
Specified
Internet
Other

Please rank the following items from 1 (poor) to 5 (outstanding):

Sales
Sales Support
1
2
3
4
5
N/A
Speed of response
1
2
3
4
5
N/A
Quotations
1
2
3
4
5
N/A
Technical pre sales support
1
2
3
4
5
N/A
Comments

Technical
Telephone Support
1
2
3
4
5
N/A
Email Support
1
2
3
4
5
N/A
Speed of response
1
2
3
4
5
N/A
On site support
1
2
3
4
5
N/A
Installation Training
1
2
3
4
5
N/A
Comments

Documentation
Sales Brochures
1
2
3
4
5
N/A
Application Manuals
1
2
3
4
5
N/A
Installation Manuals
1
2
3
4
5
N/A
Invoices
1
2
3
4
5
N/A
Delivery Notes
1
2
3
4
5
N/A
Comments

Product
Ease of installation
1
2
3
4
5
N/A
Ease of integration
1
2
3
4
5
N/A
Fit for purpose
1
2
3
4
5
N/A
Functionality
1
2
3
4
5
N/A
After sales service/support
1
2
3
4
5
N/A
Comments

Delivery
Specified delivery time
1
2
3
4
5
N/A
Actual delivery time
1
2
3
4
5
N/A
Condition of packaging
1
2
3
4
5
N/A
Condition of product
1
2
3
4
5
N/A
Documentation
1
2
3
4
5
N/A
Comments