|
|
| If
you are having technical difficulties with an existing Fastlane
installation please either contact your local reseller or
complete our Technical
Support form and either email it to rma@idl.co.uk or fax
it to +44 1784 240 647 |
| |
| The
following Technical Support options are available for Fastlane: |
Commissioning
IDL offer commissioning services for our products at a day
rate plus expenses. The service completes the installation
process at any stage from the mechanical installation of the
product subject to agreement of the scope of works. |
On-Site
Support
IDL offer On-Site technical support services to customers
that require product engineer assistance for the Installation
and Commissioning of our products. This service provides
assistance in resolving application issues. |
| Maintenance
Services
IDL offer Maintenance Contracts to provide scheduled preventative
works for our products, in particular bespoke installations
and Fastlane Plus installations due to the mechanical nature
of the product. The service includes a call-out service
to provide factory training engineers on site as required.
|
Custom
Enclosure Design
IDL offer a custom enclosure design service for the Fastlane
product range.
|
| |
| For
further details please contact your local reseller |
